Queueing from Appointments
When an appointment is set, the schedule will be shown in the calendar which may be accessed by the doctor through the Doctor's Dashboard or in the front desk through Appointments. Front Desk accommodates patient and checks his/her appointment schedule. Once on the appointments, you will see displayed on the calendar the time slots with scheduled appointments. To create an appointment, click on ApFew readersQueueing, Accommodating, and Editing a Patient’s Details
Registration Queues In queues, users can access the different queues that were set in the Administrative module with respect to the roles and privileges. This is also where users can accommodate each patient according to their needs and deck them to the corresponding queue. Steps in Queueing Users have the ability to receive patients who registered from the Patient Kiosk or select the patient from the system’s database. To queue patients manually, “select patient” button. SearcFew readersServing, Postponing, and Cancelling a Patient
Steps in Serving a Patient In Registration Queues, users can access the different queues that were set in the Administrative module with respect to the roles and privileges. This is also where users can accommodate each patient according to their needs and deck them to the corresponding queue. Click the patient’s name Click the Accommodate button.Few readersManaging your Clinic's Medical Records
You can watch the video or follow the steps below: Video: Steps: Steps in Managing Patients' Records To view a patient’s Medical Record Summary: Click the Patient Record’s button. This will open a draw tab on right side displaying the medical record summary of the selected patient. View per visit or per record.Few readersViewing your Clinic's Queue Reports
Queue Reports enable users to see which queue the patient is in currently. This can be found at Registration Queue Reports. Similar to Active, it also shows the status of the patient. The difference is that Queue Reports show the record of all the patients that checked in the clinic. Steps to Filter Queue Reports Click the date field. Select date. Queue Report is not filtered.Few readersMonitoring your clinic's Queue Cancellation Report for the day
Since MYCURE has developed a feature which requires users to indicate the cancellation/postponement reason for every patient queue, it is only fitting for us to create a whole new type of report that lets clinic managers and owners review these reasons for better management decisions. This is the Queue Cancellation Report. To view your clinic's Queue Cancellation Report for the day: • Go to Registration Queue Cancellation • Users will now be redirected to Queue Cancellation Report page !Few readersGenerating your Clinic’s Time Study Report
How to know how long a patient stays in your clinic using MYCUREFew readersManually Adding Patients
The Patients tab refer to the list of active patients the clinic currently has. Users can Create, Read, Update, and Delete a patient profile, search a patient record by name or by tag, view and print a medical record, and be able to upload a bulk list of patients. You can watch the video or follow the steps below: Video Steps in Adding Patients To add a patient directly to the system: Go to Patients. Click the + buttonFew readersAdding a Patient Record
How to add and view patient records in MYCUREFew readersFront desk - How to create a laboratory or imaging test encounter
Creating a lab/imaging test order from consultation Learn how to add and queue a lab or imaging test order from your doctors' consultation notes by following the steps below: Go to the checked in tab and click patient's name. Go to the PLAN tab and scroll down to find the Laboratory Order section. Click +Add New (https://storage.crisp.chat/users/helpdesk/website/8372c544cf3da000/Few readersViewing Active Patients in the Clinic
Active Journeys This is where users can view patients who currently have active encounters and are in queue. To view the list of checked-in patients with the time they were queued at and accommodated on: From the Menu Bar, select Registration then click Active Journeys . To filter the list, select which Queue to view. To search for a patient, input their name on the Search by Patient field in the upper right corner of the block. (https://storage.crisp.chat/users/helpdesk/webFew readersFront desk - How to create a treatment or procedure encounter
Creating a procedure encounter On the receptionist or front desk staff's point of view, this is how you create a procedure encounter. You can watch the Video or follow the steps below: Video Steps Select patient in queue. Accommodate the selected patient and select procedure. (https://storage.crisp.chaFew readersAdding a Patient to a Queue
How to add a patient to a queue in MYCUREFew readersServing a Patient in a Queue
How to serve a patient in a queue in MYCUREFew readersCancelling a Patient in a Queue
How to cancel a patient in a queue in MYCUREFew readersPostponing a Patient in a Queue
How to postpone a patient in queue in MYCUREFew readersHow do I manually add a patient record?
Manually adding a new patient record If the patient is new and you want to manually add their medical record, You can watch the video or follow the steps below: Video Steps From the Menu go to Patient Records. Click ADD NEW PATIENT. Fill out the necessary information. Take note of the fields with asterisk (*), these are fieldFew readersManaging your Clinic’s Patient Kiosk and Queue Board
This is where users can set up the display that the clinic’s patients will have a first direct interaction with from Registration Displays. This refers to the Patient Kiosk where they will first input their basic information to be recognized by the system as well as the Queue Board which informs the patients of their queues. You can watch the Video or follow the steps below: Video Steps To open the kiosk,Few readersQueue Displays: The Registration Kiosk and Queue Monitor
How to setup a registration kiosk and queue monitor in MYCUREFew readersHow do you use the registration kiosk?
Using the registration kiosk Now that you have set up your registration kiosk, it's time to watch how it works so you can instruct your patients on how to use it as well. The instructions are simple. All you have to tell your patients are: Identify whether the patient is new or already has existing records in your clinic. 2. If you are a new user kindly read the Privacy Notice and and agrFew readersViewing and Printing Medical Records
How to view and print medical records in MYCUREFew readersWhere can I see all the checked-in patients? (Queue Reports)
How to find where your patients are with Queue Reports in MYCUREFew readersCreating a consultation encounter
Creating a consultation encounter On the receptionist or front desk staff's point of view, this is how you create a consultation encounter. You can watch the video or follow the steps below: Video Steps Select on the patient that will be served then Click Accommodate (chief complaint, consult type, attending staff, queue name, vitals). (https://storage.crisp.chat/users/helpdesk/website/8372c544cf3da000/image1dgk7sFew readersWhich patients cancelled or postponed their visit? (Queue Cancellation Report)
Where to find a list of patients who cancelled their visit using MYCUREFew readersWhat if I don't want to use the registration kiosk? How do I place patients in queue?
Manually adding existing patients in line If the patient already has a record in the clinic, you can add them in queue manually. You can watch the video or follow the steps below: Video Steps In the menu, click Registration Queues. Click the Select Patient icon just below Active and Refresh buttons to view the existing patients in the clinic. (https://storage.crisp.chat/users/helpdesk/website/8372c544cf3da000/imagFew readers