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All you need to know about setting up for you Virtual Clinic

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  • Managing your Clinic's Website
    Maintaining your website is quick and simple. You can watch the Video or follow the steps below Video Steps Click on your clinic’s photo on the Sidebar Menu. Click "Edit Clinic". Click on My Clinic Clinic Website (https://storage.crisp.chatFew readers
  • Managing your Clinic's Branches
    How to manage your clinic's branches using MYCUREFew readers
  • Customizing your Clinic's Printing Header
    How to customize and edit your clinic's printing header in MYCUREFew readers
  • Managing your Services and Schedules
    Managing your Booking Schedules can be done easily. You can watch the video or follow the steps below: Video Steps Click on your clinic’s photo on the Sidebar Menu. Click "Edit Clinic". Click on Booking Services and Schedules (httpFew readers
  • Managing your Medical Records Forms Templates
    You can watch the video or follow the steps below: Video Steps Click on your clinic’s photo on the Sidebar Menu. Click "Edit Clinic". Click the + button. (https://storage.crisp.chat/users/helpdesk/website/8372c544cf3da00Few readers
  • Viewing your Clinic's History
    How to view your clinic's history in MYCUREFew readers
  • Managing your Clinic's Subscriptions and Payments
    You can now track your Subscriptions and payments made to MYCURE in the settings menu. You can watch the video or follow the steps below: Video Steps Click on your clinic’s photo on the Sidebar Menu. Click "Edit Clinic". To cFew readers
  • Managing your Medicines Directory
    You can watch the Video or follow the steps bellow Video Steps Click on your clinic’s photo on the Sidebar Menu. Click "Edit Clinic". Click the + button. (https://storage.crisp.chat/users/helpdesk/website/8372c544cf3da000/image1lgdjhFew readers
  • My clinic has different branches. Can I transfer staff members from one branch to another?
    Yes! Here's how to do it: In the clinic where that staff member belongs Click on your clinic’s photo on the Sidebar Menu. Click "Edit Clinic". In My Clinic Members. Search for and select the specific staff member you want to transfer to another branch. (https://storage.crisp.chat/users/helpdesk/webFew readers
  • Managing your Prescription Headers
    Video Steps Click on your clinic’s photo on the Sidebar Menu. Click "Edit Clinic". Go to Medical Records. Click Create Template.Few readers
  • Managing your Custom Dental Statuses
    You can watch the video or follow the steps below: Video Steps Click on your clinic’s photo on the Sidebar Menu. Click "Edit Clinic". Go to Medical Records. To add a custom dental status, click the + button. (https://storaFew readers
  • Accepting an Invitation to Join the Clinic
    How to accept an invitation to join the MYCURE clinicFew readers
  • Administrative Module Features
    The features of the Administrative module are located under Settings, which can be found by going to the Accounts Menu. Click on the profile image on the top right to open the Accounts Menu. My Clinic My Clinic Details Go to My Clinic Details. This where users can Create, Read, and Update their clinic name, logo, website, description, email address, phone number, clinic address, andFew readers
  • How do I open/close my virtual clinic?
    OPENING & CLOSING YOUR CLINIC To manage your clinic’s attendance such as the opening time and closing time, simply click your clinic's photo or click the "Open Clinic" button on the banner and you'll be redirected to the page above. Click “Open MYCURE Clinic” to open your clinic. You will have to enter your email address and password to confirm authentication. Your clinic is now open! You canFew readers
  • Opening/Closing the Clinic
    How to open/close my virtual clinic in MYCUREFew readers
  • Customizing and Editing Clinic Details
    How to customize and edit clinic details in MYCUREFew readers
  • Adding a clinic member into my clinic
    Adding a clinic member You can watch the video or follow the steps below: Video Steps Click on your clinic’s photo on the Sidebar Menu. Click "Edit Clinic". Click on My Clinic then Members. You will see all of your existing members inFew readers
  • Customizing and Editing My Clinic Details, Schedules, Members, History, and Clinic Printing Header
    My Clinic Details Video Steps Steps in uploading a Clinic Photo Click the box containing the default clinic photo. A prompt for a file browser will appear. Select desired photo. Choose to rotate either left or right, and/or crop the photo accordingly. Chosen photo is now set as the whole clinic’s official photo. (https://storage.crisp.chat/users/helpdesk/website/8372c544cf3da000/image1aa3Few readers
  • Editing your Invoice and Diagnostics Terminologies
    It can be confusing to refer to an "Invoice" when what your clinic really means is a "Charge Slip". Same goes with a 3 - step authentication that for some people, "Verification" comes first before "Completion'. But worry not! MYCURE has made it easier for your clinic to customize these terminologies and suit the system to your liking! You can watch the Video or follow the steps below: Video StepsFew readers
  • Managing your Clinic's Members
    How to manage your clinic's members in MYCUREFew readers
  • Managing your Clinic's Partners
    For managing your Clinic's Partners, you can watch the videos or follow the steps on each segment of the tutorial Partners HMOs Video Steps HMO Partners refer to the accredited insurance companies found in the MYCURE’s database. Users can Create, Read, and Delete HMO partners to be used in their respective clinics. To add a partner HMO, click the “+” button. Search for the accredited HMO to be addFew readers
  • Managing your Clinic's HMO Partners
    How to manage your clinic's HMO partners in MYCUREFew readers
  • Managing your Clinic's Corporate Partners
    How to manage your clinic's corporate partners in MYCUREFew readers
  • Managing your Clinic's Partner Diagnostic Centers
    How to manage your clinic's partner Diagnostic Centers in MYCUREFew readers
  • Managing your Clinic's Government Insurances
    How to manage your clinic's government insurances in MYCUREFew readers
  • Customizing your Clinic's Registration Queues
    How to customize your clinic's registration queues in MYCUREFew readers
  • Customizing your Clinic's Registration Module
    Registration Queues Users can CRUD queue labels, CRD each of the queue access per user, enable or disable multiple counters for receptionist queues, reasons for visit, postponing, and canceling of queues. Video Steps in Creating a New Queue From the main clinic dashboard, click your profile picture on the upper right corner and open Settings. From there, find the Registration settings on the left sidebar andFew readers
  • Customizing Patient Info Fields
    How to customize patient info fields in MYCUREFew readers
  • Auto-End a Patient’s Encounter
    We agree when users say that sometimes, it gets taxing going back and forth MYCURE web pages. That’s why MYCURE developed a feature that lets the system auto-end patient encounters particularly Diagnostics and Procedures flow. You can watch the Video Tutorial or follow the steps below: Video Steps: Click your account icon on the upper right corner. A drop down will appear. Click Settings. (https://storage.crisp.chat/users/hFew readers
  • Requiring a Reason for Cancellation and Postponement of Queues
    To keep track of all the clinic's movement for the day and increase accountability as well as monitoring, MYCURE has developed a feature wherein clinics can choose to require the reason for cancelling and postponing of patient queues. To enable this feature, you can watch the video or follow the steps below: Video: Steps: Click your account icon on the upper right corner. A drop down will appear.Few readers
  • Customizing Patient Tags
    How to customize patient tags in MYCUREFew readers
  • Customizing your Analytics Dashboard
    How to customize the analytics dashboard in MYCUREFew readers
  • Archiving of Used Clinic Templates
    Ever encountered the error “You can’t delete a used template” when updating your clinic templates? Well, worry no more! MYCURE figured out a way to let you archive a used template without having to delete the medical records associated with it! Before we go into the details of how to use this feature, one must first understand the difference between archiving and deleting templates. Users can’t delete a template when its already used in any medical record because this will also delete the resFew readers
  • How do I filter reports from previous dates?
    Select the Calendar icon on the upper left and choose Custom Range. Click the date that you want to view twice. This will select the date as the starting and ending point of your custom range. Click Apply when done.Few readers
  • How to add procedure services with more than 1 session
    How to create a procedure service package You can create a procedure service packages in your clinic too - Here's how to do it by watching the Video or follow the steps below: Video Steps Click on your clinic’s photo on the Sidebar Menu. Click "Edit Clinic". (https://storage.crisp.chat/users/helpdesk/websiteFew readers
  • Customizing the Patient Kiosk
    How to customize the patient kiosk in MYCUREFew readers
  • How to set up MYCURE Kiosk Mode online
    Setting up kiosk printing in MYCURE: Go to Settings Registration Patient Kiosk Check the tickbox to enable kiosk printing 2. Opening Kiosk in MYCURE: Go to Registration Displays Select which kiosk page to open. (https://storage.crisp.chat/users/helpdesk/website/8372c544cf3da000/imagezFew readers
  • How to set up MYCURE Kiosk mode in Syncbase
    Setting up kiosk printing in MYCURE: Go to Settings Registration Patient Kiosk Scroll down until you have reached Kiosk – Print Settings Check the tickbox to enable kiosk printing 2. Opening your Kiosk in MYCURE: Go to Registration Displays Select which kiosk page to open. (https://storage.crisFew readers
  • Enabling your clinic's Kiosk HMO Flow
    We all know that season is upon Multi-specialty clinics again. It's that season of numerous groups of patients visit your clinic, overflowing lab requests, stacks of imaging results- it's PME season! We're pretty familiar with this that's why MYCURE is glad to be of help to many MYCURE clinics whenever the demands of ensuring your partners' healthcare become almost too heavy to handle. But MYCURE doesn't want to stop there, hence, our new feature, the Kiosk HMO Flow! The Kiosk HMO Flow when enaFew readers
  • Managing your Medical Records Settings
    How to manage medical records settings in MYCUREFew readers
  • Managing your Clinic's Services List
    How to manage your clinic's services list in MYCUREFew readers
  • Setting up your Imaging Module
    In Imaging settings, users can Create, Read, Update, and Delete imaging test, imaging report template, and imaging order template as well as import a list of imaging tests. Imaging Test Directory Video Steps to add a New Imaging Test From the main clinic dashboard, click your profile picture on the upper right corner and open Settings. From there, find the Imaging settings on the left sidebar and click Test DiFew readers
  • Managing your Clinic's Imaging Tests
    How to edit and update your clinic's imaging tests in MYCUREFew readers
  • Managing your Clinic's Imaging Report Templates
    How to edit and update your clinic's imaging report templates in MYCUREFew readers
  • Managing your Clinic's Imaging Order Templates
    How to edit and update your clinic's imaging order templates in MYCUREFew readers
  • Configuring your Clinic’s Specimen ID
    MYCURE has a feature that generates a specimen ID for your Laboratory worklists. We decided to look at it once again and improve it. After all, that’s what MYCURE is all about- continuous improvement and innovations to ensure the quality CMS for your clinic, so your clinic can care for your patients the extra mile. To configure your clinic’s Specimen ID, follow these! You can also watch the step by step video Tutorial: VIdeo Steps: CliFew readers
  • Configuring your Imaging Result’s Control ID
    MYCURE has a feature that generates a control ID for your Imaging worklists. We decided to look at it once again and improve it. After all, that's what MYCURE is all about- continuous improvement and innovations to ensure the quality CMS for your clinic, so your clinic can care for your patients the extra mile. To configure your clinic's Control ID, follow these! You can watch the video or follow the steps below: VideoFew readers
  • Managing Specimen Report Recipients
    How to manage specimen report recipients in MYCUREFew readers
  • Customizing Specimen ID
    How to customize specimen ID configuration in MYCUREFew readers
  • Setting up your Clinic's Laboratory Module
    Laboratory Test Directory Here, users can customize laboratory information inside the system. They can perform actions such as Create, Read, Update, and Delete laboratory test names, order templates, report templates, and HL7 Lab analyzers, as well as import a list of laboratory tests. Steps in Managing Laboratory Tests From the main clinic dashboard, click your profile picture on the upper right corner and open Settings. (https://storage.crisp.chat/users/helpdesk/websiteFew readers
  • Managing Laboratory Tests
    How to manage laboratory tests in MYCUREFew readers
  • Managing Lab Test Printing Settings
    How to manage lab test printing settings in MYCUREFew readers
  • Managing Laboratory Analyzers
    How to manage laboratory analyzers in MYCUREFew readers
  • Managing Lab Report Templates
    How to manage lab report templates in MYCUREFew readers
  • Managing Lab Test Order Templates
    How to manage lab test order templates in MYCUREFew readers
  • Enabling your Laboratory Result Indicators
    MYCURE already has an existing feature wherein if the laboratory result inputted is below or above the normal range, an arrow appears indicating the out of the normal result. Now, MYCURE has included it in the printouts as well! You can watch the video or follow the steps below Video Steps Click on your clinic’s photo on the Sidebar Menu. (https://storage.crisp.chat/users/helpdesk/website/8372c544cf3da000/imagexzmdFew readers
  • Editing your Clinic's PME Report Templates
    How to edit your clinic's PME report templates in MYCUREFew readers
  • Managing your Clinic's Inventory Settings
    How to manage your clinic's inventory settings in MYCUREFew readers
  • Your new Inventory Stock Rooms: How to set up Stock Rooms
    MYCURE gave its users the Materials Management module for you to keep track and monitor your clinic supplies and sellables. While that may already be helpful, we wanted to improve your items monitoring by creating a feature called Stockrooms! These stockrooms divide your items into specific groups which includes the number of items in a specific stockroom! There are different facets to this feature to which this tutorial will discuss the first one: How to set your clinic stockrooms. To start,Few readers
  • Configuring your Clinic's PRM Settings
    How to adjust your clinic's PRM settings in MYCUREFew readers
  • Managing your Clinic’s Billing/POS Settings
    This is where all of the settings pertaining to the billing module and point of sales can be found and customized. Part of the Billing/POS settings are payment methods, taxes, withholding taxes, discounts, services, promos, gift certificates for promos and discounts, and expenses. From Settings Billing/POS Payment Methods Video Steps There are 2 methods on adding a payment Adding a payment method thru the application o To add a paymentFew readers
  • Managing your Clinic's Payment Methods
    How to manage your clinic's payment methods in MYCUREFew readers
  • Managing your Clinic's Tax Types
    How to manage your clinic's tax types in MYCUREFew readers
  • Managing your Clinic's Withholding Taxes
    How to manage your clinic's withholding taxes in MYCUREFew readers
  • Managing your Clinic's Discount Types
    How to manage your clinic's discount types in MYCUREFew readers
  • Managing your Promos
    You can watch our video tutorial or follow the steps below: Video Steps: Click on your clinic’s photo on the Sidebar Menu. Click "Edit Clinic". Go to Billing/POS Promos. In order to add promo click the “+” button. (https://storage.crisp.cFew readers
  • How to send SMS?
    With the PRM module, you may now conveniently send SMS to your patients through the system! Just go through the Menu on the left PRM module SMS. Add patients in the Recipients bar by typing the name or just selecting from the dropdown list. If you want to send to a group of tagged patients, you may as well include the group by placing them in the Patient Groups bar. You may add patients individuallyFew readers
  • Managing you Gift Cert(Credit)
    You can watch our video tutorial or follow the steps below: Video Steps: Click on your clinic’s photo on the Sidebar Menu. Click "Edit Clinic". Go to Billing/POS Gift Cert(Credit). To add, click the “+” button. (https://storage.cFew readers
  • Managing you Gift Cert(Discount)
    You can watch our video tutorial or follow the steps below: Video Steps: Click on your clinic’s photo on the Sidebar Menu. Click "Edit Clinic". Go to Billing/POS Gift Cert(Discount). To add a gift certificate for discounts, clickFew readers

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