You can configure MYCURE to require cancellation/postponement reason of a patient in queue. In the Queue Cancellation Report, clinic managers and owners can review these reasons for better management decisions.

To view your clinic’s Queue Cancellation Report for the day:

Go to Registration > Queue Cancellation.

Filter the page by date or by queue to curate when the queues were cancelled/postponed as well as which queue they were cancelled at.

To export the report in CSV or XLSX format:

Click the "Export" button.

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