This section is for cases in which payments need to voided or products need to be returned. You can watch the video or follow the steps below:

Video


Steps
To void a payment entry, users must go to Menu > Billing >Reports > Daily Census.
Click which payment transaction to be voided.

User will be redirected to the invoice page. Click Void button
A prompt will appear showing users the option to void services, products, or coupons.
Add a reason for voiding.
Click Proceed to finalize entry.



To replace or add a new a payment entry, users must go to the Records > Daily Census tab of the Billing module.
Click Void button

A prompt will appear showing users the option to void services, products, or coupons.
Add a reason for voiding.
Click Add item and add your new item
Click Proceed to finalize entry.



To “Return” items:
Click the Return button.
A prompt will appear showing users the option to return services, products, or coupons.
Add a reason for the return.
Click Proceed to finalize entry.



To export the daily census report in CSV or XLSX format:
Click the export button on the upper right corner of the Daily Census page.
Report should automatically be downloaded once a format is selected.



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