Question 1

MYCURE Version Log

Accepted Answer

| WHAT'S NEW

Version 6.9.3

New Feature Customizable Queue Board Display You can now display up to 12 queues in one page.

Improvements Various enhancements and bug fixes

|| PREVIOUS VERSIONS

Version 6.9.2

Improvements Updated onboarding process for booking and telehealth
Improvements Various enhancements and bug fixes

Version 6.9.1

New Feature Revamped Directory and Booking Website - Safely accommodate more patients by setting appointments. Learn how to setup your own website by joining the upcoming trainings (register here)
New Feature Medical Record Watermarks - Prevents e-prescription and e-medcert fraud (see tutorial)

New Feature Backdating of Records - Encode your patient visits in the past

New Feature Launchpad - Quick access to your most important tools

![](https://storage.crisp.chat/users/helpdesk/website/8372c544cf

Question 2

MYCURE Clinic Management System Walkthrough

Accepted Answer

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Welcome to the MYCURE Clinic Management System, the most complete clinic management system that assists your patient journey right as you walk in the door.

Patient Kiosk and Queuing

Patients can into a kiosk that automatically gives them a number for the queue and wait until their number is called. Once it is, step right up to the front desk to be accommodated. Don’t bother with pages upon pages of forms–with our CMS, input everything in electronically.

What if your internet’s not stable?

With the MYCURE Clinic Management System, you don’t need the internet! Our SYNCBASE Technology makes it possible to sync up your entire clinic offline.

Billing and Collection

Cash, credit, or health insurance isn’t a problem–let the system get everything set!

Laboratory, Imaging, and Ancillary Services

With the MYCURE CMS, everything is smooth sailing. It exists to accommodate not just the patients, but everyone at the clinic from the receptionists to the lab technologists.

Powerful EMR

Doctors don’t need to put pen to paper for her records. With our CMS, all your records can be stored electronically. Even your prescriptions!

Smart Queuing System

With the MYCURE CMS, you can track your patient as they move throughout your clinic. Whenever they finish with one stage, they’re automatically queued up for their next procedure or consultation.

Records are integrated and easily accessible

For returning patients who go to your clinic t

Question 3

Queue Displays: The Registration Kiosk and Queue Monitor

Accepted Answer

Patients can input their basic information into the system through the Registration Kiosk. The Queue Board then informs the patients of their queues. You can watch the Video or follow the steps below:

Video

${youtube}How do you use the Registration Kiosk?

Steps

Go to Registration > Displays.

Select the queue.

Click Open Kiosk.

Once the Kiosk is opened, incoming patients can choose if they are a new patient or if they are an existing patient in the clinic.

Once they select the new patient option, a privacy notice will appear to inform the patients of their privacy rights. This also acts as an authorization/consent from the patient that their medical records will be digitally processed.

Once the patient agrees, the kiosk will be redirected to the registration page wherein the new patient wi

Question 4

How to Install MYCURE Syncbase

Accepted Answer

WINDOWS

Download and install https://fastdl.mongodb.org/windows/mongodb-windows-x86_64-4.4.8-signed.msi

Once you have fully downloaded the file. You may be prompted that the application is not a Microsoft-verfied app.
Click on Install anyway
The Setup will start and click on Next
Read our Product's Terms and Conditions, then click on tick box to accept our terms and click on Next
Click on Complete
Click on Next
Click on Next
Click on Install or you can go back to review your installation details *You can opt to Close applications and restart or you can restart later || You need to restart for the installation to function properly. *Once installation is complete. Click on Start using Compass and close the application ![](https://stor

Question 5

Managing your Clinic's Inventory Settings

Accepted Answer

You can watch our Video or follow the Steps below:

Video

${youtube}Managing your Clinic's Inventory Settings

Steps

Click on your clinic’s photo on the Sidebar Menu.

Click "Edit Clinic".

Go to Inventory.

Inventory > Suppliers

To add a new clinic supplier information:

Click the + button.

Input the details of the new supplier.

Click Save to finalize.
To edit a clinic supplier, click the edit icon.
To delete a clinic supplier, click the delete icon.

To import a list of suppliers:

Click the import icon.
Download the Excel file template and fill out the details.
Upload the template back to the system.

Inventory > Adjustment Reasons

To add a new adjustment reason, click the + button.

Input the reason.
Click Add.
To delete an adjustment reason, click the delete icon.

Inventory > Stock Rooms

To add a new stock room, click the + button.

![](https://storage.crisp.chat/users/helpdesk/website/8372c544cf3da0

Question 6

Serving a Patient in a Queue

Accepted Answer

MYCURE provides a systematic way of processing and recording a patient's visits to your clinic. You can watch the Video or follow the steps below:

Video

${youtube}Serving a Patient in a Queue

Steps

Click the patient’s name
Click Accommodate.

|| You can choose whether the patient’s visit type is new or a follow-up. You can also click Patient Records to view the patient’s medical record summary per visit or per record.

If the patient needs a follow-up service:

Select visit type as “Follow-Up”.
Click the drop down button to view the patient's previous visits.

Select the date of the patient's last visit.

Choose the service type that the patient needs.

If the patient needs consultation:

Click Consultation.

Input the patient’s chief complaint.

Select queue details.

![](https://storage.crisp.chat/users/helpdesk/website/8372c5

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